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Sponsored Links: |
- Chevrolet Cruze News and Forum |
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GENERAL QUESTIONS:
Q: What is the currency listed on your website?
A: All prices are listed in USD.
Q: Where do you ship to?
A: We
ship our products internationally.
Q: How much is shipping and handling?
A: Shipping and handling charges are determined by our shipping calculator based on the
product purchased and where the item will be shipped to. Shipping and handling charges per item will be lower when you purchase more items.
PAYMENT QUESTIONS:
Q: What will show up on my credit card statement?
A: Your credit card statement will show you that your purchase is from Carccessory Enterprises Ltd.
Q: What type of payments do you accept?
A: We accept the following payment methods:
- Credit Cards: Visa and MasterCard
- PayPal
(Credit cards, eCheck and PayPal funds)
- For American Express, we currently can accept it only when you use the PayPal
option
Q: Is payment safe and secure?
A: Yes, once you checkout from our shopping cart, you will
be transferred to our payment gateway for payment processing. All of your
information will be transmitted using the Secure Sockets Layer
protocol (SSL) with an encryption key length of 128-bits (the
highest level commercially available).
SHIPPING QUESTIONS:
Q: When will my order be processed?
A: Orders are usually processed within
2 to 3 business days.
Q: When will I received my product?
A: Please find our estimated delivery time below:
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Regular Shipping
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Upgraded Shipping
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| USA |
5 to 12 business days
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4 to 7 business days |
| Canada |
5 to 12 business days |
4 to 7 business days |
| International |
5 to 20 business days
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4 to 10 business days
| Note: Business days
does not include weekends/holidays.
STUBBY ANTENNAS:
Q: How is the radio reception of these antennas when comparing to OEM
one?
A: The radio reception will decrease since these antennas
are shorter.
Q: What are the antennas made of?
A: All of
stubby antennas are
made of high quality aluminum, while decorative antennas are made of plastic and
Fuba antennas are made of rubber.
Q: I have a power antenna, can I replace it
with stubby antennas?
A: If you have a power antenna, our antennas will
not fit unless you modify the base of your existing antenna.
Q: How do I install the antennas?
A:
Most roof mounted antennas can be uninstalled by hand, just twist it off and
install our stubby antennas. If you have a fender mounted antenna, you may need
to use a wrench to take it off.
Q: How do I know if the antennas will fit my car?
A: Please click on the make of your car at the left column and browse for your
car. Please keep in mind that all antennas are different and the compatible models are also different for each stubby antenna.
Q: I really like the roof mounted stubby antennas, but my car does not come with a roof
mounted antenna.
A: You can always purchase one of the decorative
antennas from us.
RETURN QUESTIONS:
Q: What is your Return/Exchange Policy?
A: If you are not satisfied with our product, we will offer refund on the following terms:
- Please contact us within 15 days and return the item within 30 days from the ordered date
- Item is returned at your own cost
- Shipping and Handling charges are non-refundable
- There is also a 20% restocking fee
*Please do not send us items that do not meet our terms. We will not
issue refund if the return is not qualified.*
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